Many thanks to all of you for your continued excellent personal service!
73 Southover Street
Barrie Alderton Estate Agents was established in 1990 right in the middle of the property crash of the late 80's early 90's a difficult baptism for any business. At the time the only estate agent in the Hanover area and innovative in the approach to Estate Agency. The style was and is always approachable with friendly yet professional manner and Barrie Alderton can still not understand the hard sell and arrogant manner so many agents adopt. He was also the first agent in Brighton and Hove to discard the Suit and tie for a more casual dress, which has now been copied by other agents in the City.
Barrie Alderton's is a family run company with Geraldine Alderton, Barrie's Wife heading up the letting side of the business. Victoria Alderton their daughter is residential sales manager at the Southover Street office.
Already members of the Brighton and Hove Estate Agents and Auctioneers Association, Licensed members of the National Association and the Ombudsman Scheme . The company recognised the Buy with Confidence Scheme as the next step in being able to provide the best possible service to the public. With CRB checks and all procedures and agreements approved by Trading Standards the company are proud to be the only combined Estate Agent and Letting Agent in the scheme for Brighton and Hove.
Barrie is a Fellow of the NAEA and a past President of the Brighton & Hove Estate Agents and Auctioneers Association and a recipient of a Lifetime Achievement Award from the Association in 2006. Following in her fathers footsteps Victoria President of the Association for 2012.
77b London Road
Geraldine Alderton, Barrie's wife heads the letting arm of the business. Opened in 1997 the letting has grown from strength to strength and quickly gained a reputation for honesty and professionalism. With Geraldine's philosophy of always dealing fairly with both landlords and tenants with most of the business comes by way of recommendations.
Carrying on the family theme Peter Alderton who is a graduate of Teeside University and an Accounting Technician is Accounts Manager, Danielle Blakeley moved all the way from Manchester to be Lettings Manager, Tayla Sturmey our Lettings Administrator. The latest addition to our team is Connor Smyth, our Lettings Apprentice who joined us this year. Licensed members of ARLA, members of the Tenants Deposit Scheme, and bonded with the NAEA.
There is continuous training both in house and outside courses for all staff. With Barrie's philosophy of always wanting to give something back to the community the company has been the main sponsor of the Hanover Beer Festival since 1992, local sponsors of the Hanover Art Trail and prize sponsors of the Cobden Road Street party and sponsors of many individuals projects over the years.
The style was and is always approachable with friendly yet professional manner and Barrie Alderton can still not understand the hard sell and arrogant manner so many agents adopt.
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In order to become a Buy With Confidence member, a business must first apply or be recommended to join the scheme and must then pass a set of tailored background checks. Membership of the scheme is not given lightly - amongst other checks, each applicant will have their complaints history reviewed and will receive a visit from Trading Standards. Good references are required from previous customers and applicants must agree to abide by the scheme's code of conduct, which requires them to follow the letter and spirit of the law. Criminal records disclosure may also be required in some circumstances.
Only if all the scheme requirements are met, will a business be granted membership, and their conduct will continue to be monitored thereafter. We cannot promise that Buy With Confidence members' work will be perfect every time, but you can expect any problems to be dealt with fairly by the business, and you can turn to Trading Standards for advice in the event of an unresolved issue.